This Agreement is between Community Challenge LTD, a company incorporated and registered in England and Wales with company number 16439181 whose registered office is at 64 Pemberton Road, Newton Aycliffe, County Durham, England, DL5 4UW (the “Organiser”) and the individual or entity agreeing to these terms (“Participant”).

Background

The purpose of this Agreement is to set out the terms and conditions (“Terms”) under which the Participant may enter a prize draw competition (“Competition”) organized by the Organiser.

The Organiser intends to conduct the Competitions and the Participant intends to enter the Competitions, both parties agreeing to abide by these Terms.

The Competition involves entering the competition by obtaining entry tickets through paid or free postal means, and after the competition expires prizes will be awarded to entrants at random, and the Participant’s entry into the Competition is subject to the detailed terms set out in this Agreement.

This Agreement is designed to comply with all relevant UK laws and regulations governing prize draw competitions, and both parties agree to conduct themselves in accordance with such laws and regulations.

Definitions

In this Agreement, unless the context otherwise requires, the following words and phrases shall have the following meanings:

– Agreement: The entire contract, including all its sections and appendices.

– Organiser: The company or organization conducting the prize draw competition.

– Participant: The individual or entity entering the competition.

– Entry: The act of participating in the competition, as defined in the Entry Procedure section.

– Prize: The reward to be given to the winner of the competition.

– Winner: The participant who is selected to receive the prize.

– Competition: The prize draw competition organized by the Organiser.

– Terms: The terms and conditions set out in this agreement.

Any reference in this Agreement to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time.

The headings in this Agreement are for convenience only and shall not affect its interpretation.

Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.

Legal Classification & Compliance

Community Challenge operates as a legally defined prize competition in accordance with UK law. We are not a lottery, not gambling, and do not require a Gambling Commission license under the Gambling Act 2005.

Our competitions meet the legal criteria for exemption by:

Offering a clearly accessible free postal entry route, available to all users without purchase.

Awarding prizes based on random selection, not wagering or betting.

Ensuring that all paid and free entries are treated equally in prize draws.

Community Challenge is committed to fairness, transparency, and full regulatory compliance. Our Terms & Conditions outline our processes, and we actively review legal guidance to ensure continued adherence to UK regulations.

Eligibility Criteria

To use this website and enter any of our competitions, you must be **at least 18 years of age**. By creating an account, you confirm that you meet this minimum age requirement. We reserve the right to suspend or delete any account found to have submitted false age information.

The Competition is open to residents of the United Kingdom only. Participants must provide a valid UK address for delivery of the Prize.

Employees of the Organiser, their immediate family members, and anyone professionally connected with the Competition are not eligible to enter.

Each Participant is limited to purchase the amount of tickets shown with the term “Purchase Limit” in the description of a competition. If no limit is provided, the Participant is not limited in the amount of entry tickets they are able to obtain for that competition. If the Participant attempts to obtain more entry tickets than the competition allows, any tickets in excess of that limit will be void and not subject to refund.

By entering the Competition, the Participant agrees to comply with these Terms. Failure to comply with these Terms may result in disqualification from the Competition.

Any additional eligibility criteria specific to the Competition will be stated in the Competition announcement or other promotional materials. 

Anti-Fraud

The Organiser takes fraud prevention seriously and reserves the right to investigate any suspicious or fraudulent activity. Any Participant found to be attempting to manipulate the system, enter with fraudulent or false information, or engage in any form of unfair conduct, will be disqualified from the Competition and may face legal action. The Organiser has the right to void any entries that it deems fraudulent and will not be obligated to award any Prizes to Participants who breach this clause.

Entry Procedure

Method of Entry: To enter the Competition, the Participant must either purchase an entry ticket for the listed price, or enter for free through the post. 

To enter a Community Challenge competition for free by post, please send a handwritten letter with the following details:

Full Name

Registered Username

Date of Birth

Registered Email Address (linked to a verified Community Challenge account)

The name of the competition you wish to enter

A signed statement confirming:

“I confirm I am over 18 and wish to enter this competition via free postal entry.”

Send your letter in a second class stamped envelope to:

Community Challenge Ltd., 64 Pemberton Road,

Newton Aycliffe, DL5 4UW

Only one free postal entry is permitted per person per competition.

Entries without a verified user account will not be counted.

Hand-delivered or unstamped entries will be rejected.

Any attempts to mass-produce or automate postal entries may be deemed abuse and legally challenged.

Incomplete entries, or those with incorrect details, will be void. With every ticket the Participant obtains, either through paid or free means, they will automatically obtain free ticket entry into the “Christmas Eve Draw”. Any entries not made in accordance with these instructions will not be accepted.

Entry Period: The Competition will commence on the date specified by that competition at 00:00 and close after the competition timer specific to that competition has expired at 23:59. Entries received outside of this period will not be considered.

Number of Entries: Each Participant is allowed unlimited entry/entries per person, unless the competition description specifies a limit, shown as a number representing the amount of entries alongside the term “Purchase Limit”. Each envelope may contain only one entry. Multiple entries in one envelope will be treated as a single entry. Multiple envelopes from the same individual are not permitted. We reserve the right to require additional proof of identity, age, and account ownership for any postal entry before it is accepted.

Entry Costs: There is no entry fee required to enter this Competition, but a paid method is also available and optional. No additional payment is required to win a Prize.

Incomplete or Ineligible Entries: Incomplete entries or entries that do not comply with the Terms of this Agreement will not be accepted. The Organiser reserves the right to verify the eligibility of all entries.

Proof of Entry: Proof of sending will not be accepted as proof of entry. Only entries received in accordance with these Terms will be accepted.

Technical Issues: The Organiser is not responsible for any technical issues that may result in an entry not being received for any reason or for entries received which are corrupt or not in accordance with these Terms.

Prize Details

The prize for the Competition is clearly stated within the description of each competition, and may be subject to change as stated by the rules of each competition, though the prizes available at the time of entry will always be shown, and changes will be clearly defined and explained by the rules of that competition.

The Prize is subject to the following conditions: The prize will be awarded randomly to any entry ticket holder, and there is no difference in odds if a ticket is obtained through paid or free means. A single ticket may be eligible to win multiple prizes, and if this is the case it will be specified in the competition description. In this case the prize will still be awarded randomly. The Organiser reserves the right to impose additional reasonable conditions related to the Prize if necessary. At the time of ticket purchase or postal entry, the prizes visible in green will be the prizes available at that point, regardless of future updates.

In the event that the Prize described becomes unavailable for any reason, the Organiser reserves the right to substitute the Prize with another prize of equivalent value.

The Prize will be delivered to the Winner within 14 days of the Winner being notified. The Organiser will bear the cost of delivering the Prize to the Winner.

If the Prize is non-cash, there is no cash alternative available unless specified otherwise. The Prize must be accepted as awarded and is non-transferable. 

Any tax implications arising from the receipt of the Prize are the sole responsibility of the Winner. The Organiser accepts no responsibility for any tax implications that may arise from the Prize winnings.

Selection and Notification of Winners

Selection Process: The Winner(s) of the Competition will be selected at random from all valid Entries received by the Organiser by the closing date. The selection will take place within 7 days following the closing date of the Competition. The selection process will be supervised by an independent observer where legally required or when reasonably necessary to maintain transparency.

Notification Process: The Winner(s) will be notified by the Organiser via email within 7 days of the selection. The notification will include instructions on how the Winner(s) can claim their Prize.

Unclaimed Prizes: If a Winner cannot be contacted or does not claim their Prize within 14 days of notification, the cash alternative listed for that prize will be automatically awarded to the Winner’s on-site wallet.

Publicity: The Winner(s) agree(s) to the use of their name and image in any publicity material related to the Competition. Any personal data relating to the Winner(s) or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

Disqualification: The Organiser reserves the right to disqualify any Winner(s) if they have breached any of these Terms, are found to be ineligible, or cannot be contacted or do not claim their Prize within the specified time period.

Christmas Period Closure

To give our team a short break, Community Challenge operates a planned Christmas closure each year.

Closure window: from 00:00 on 24 December until 00:00 on 27 December (UK time, unless stated otherwise).

What this means for you

The public site is temporarily hidden. New purchases, ticket entries, and account actions are unavailable during the closure.

Your account, tickets, balances and data remain safe and unchanged.

Automated services continue to run behind the scenes (e.g. scheduled draws, cron tasks, wallet updates and payment processing).

If a competition or draw is scheduled to end during the closure, it may still complete as advertised; winners will be notified by email and prizes credited to wallets as normal.

Payouts and pending withdrawals continue to be processed according to our normal timelines; banking delays over public holidays may still apply.

Customer support response times may be slower than usual.

We may adjust the exact closure times if required for operational or legal reasons. If we make any change that materially affects an advertised end time or prize, we’ll update this page and (where practical) notify affected users by email.

For urgent issues during the closure, contact us at contact@community-challenge.co.uk and we’ll respond as soon as possible.

Data Protection and Privacy

Data Collection: The Organiser will collect personal data from the Participant, including but not limited to name, contact details, and any other necessary information for the purpose of managing entries to the Competition. The Participant consents to this collection of personal data upon entering the Competition.

Data Use: The Organiser will use the collected data for the purposes of managing the Competition, contacting winners, and promoting the Competition. The Participant consents to this use of personal data upon entering the Competition. All data processing complies with the UK GDPR and Data Protection Act 2018. Our full Privacy Policy is available in our Privacy Policy.

Data Storage and Security: The Organiser will store the collected data in a secure storage system, with appropriate measures such as encryption and access controls in place to protect the data from unauthorized access, alteration, or disclosure.

Data Sharing: The Organiser may share the Participant’s data with third parties involved in the administration of the Competition. The Participant consents to this sharing of personal data upon entering the Competition.

Data Retention: The Organiser will retain the Participant’s data for a period necessary to fulfill the purposes outlined in this Agreement, after which the data will be deleted or anonymized.

Participants’ Rights: The Participant has the right to access their data, request corrections, object to processing, and request deletion of their data in accordance with the Data Protection Act 2018 and GDPR.

Contact Information: Any queries or concerns about the Participant’s data should be directed to the Organiser or their designated data protection officer at contact@community-challenge.co.uk.

Intellectual Property Rights

Ownership of Intellectual Property: Unless otherwise expressly agreed in writing, all intellectual property rights in any submissions made by the Participant as part of the Competition shall remain the property of the Participant.

Grant of License: By entering the Competition, the Participant grants to the Organiser a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and modify the Participant’s submission for the purposes of administering the Competition and for any promotional or advertising purposes related to the Competition.

Participant Warranties: The Participant represents and warrants that their submission is their original work, that they have all necessary rights to grant the license, and that their submission does not infringe the intellectual property rights of any third party. The Participant agrees to indemnify the Organiser against any claims, damages, liabilities, costs, and expenses arising out of any breach of this warranty.

Organiser’s Intellectual Property: All intellectual property rights in the Competition materials, including any branding or promotional materials used by the Organiser, remain the property of the Organiser. The Participant is not granted any rights in or to these materials and agrees not to use them without the Organiser’s express written permission.

Liability and Indemnity

Limitation of Liability: Except as expressly set out in this Agreement, the Organiser shall not be liable for any indirect, consequential, or punitive damages arising out of or in connection with the Competition, whether based on breach of contract, tort (including negligence), or otherwise, even if the Organiser has been advised of the possibility of such damages. The Organiser’s total liability, if any, shall not exceed the value of the Prize. The Organiser is not responsible for any indirect loss, including lost opportunity, emotional distress, or perceived value of the prize.

Exclusions from Liability: The Organiser shall not be liable for any failure to comply with its obligations under this Agreement where such failure is caused by something outside its reasonable control, including but not limited to technical failures, unauthorized intervention, or force majeure events.

Indemnity: The Participant agrees to indemnify, defend, and hold harmless the Organiser, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable legal fees, resulting from any violation of this Agreement, or any activity related to the Participant’s entry into the Competition (including negligent or wrongful conduct).

Acknowledgement of Risks: The Participant acknowledges and agrees that their participation in the Competition is at their own risk and that, to the extent permitted by law, the Organiser is not liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental, or consequential damages of any kind, whether based in contract, tort, or otherwise, which arises out of or is in any way connected with the Participant’s entry into the Competition.

Insurance: The Participant is responsible for obtaining any insurance they believe necessary or advisable to cover any potential liability or risk associated with entering the Competition.

Compliance with Laws: The Organiser’s liability under this Agreement is subject to compliance with all relevant UK laws and regulations.

Termination

Grounds for Termination: The Organiser reserves the right to terminate the Competition at any time if it believes, in its sole discretion, that the Competition cannot be conducted as specified in these Terms due to circumstances beyond its control, including but not limited to instances of fraud, technical difficulties, or any changes in the applicable laws and regulations.

Notice of Termination: In the event of such termination, the Organiser will notify the Participant as soon as reasonably practicable, using the contact details provided by the Participant at the time of entry. The Organiser will also make a public announcement on its website or through other appropriate channels.

Consequences of Termination: Upon termination of the Competition, the Organiser will not be obliged to award any Prizes that have not already been awarded at the time of termination. If the Competition must be cancelled due to reasons outside our control, we will refund any paid entries where no prizes have yet been awarded, and no further obligations will be due. Refunds are issued only at the Organiser’s discretion and are not guaranteed.

Dispute Resolution: Any disputes arising out of or in connection with the termination of the Competition shall be resolved in accordance with the dispute resolution procedure set out in this Agreement.

Survival of Terms: Notwithstanding the termination of the Competition, the provisions of this Agreement relating to intellectual property, liability, confidentiality, and dispute resolution shall continue in full force and effect.

Governing Law and Jurisdiction

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).

Amendments

The Organiser may propose an amendment to this Agreement. Any such proposed amendment will be updated within these “Terms & Conditions” and it is the Participant’s responsibility to regularly check for any amendments made to this Agreement by the Organiser.

Severability

If any provision or part-provision of this Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted.

Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this Agreement.

If any provision or part-provision of this Agreement is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.

Entire Agreement

This Agreement, including any schedules or annexes attached hereto, constitutes the entire agreement and understanding between Community Challenge LTD and the Participant in relation to the subject matter hereof. It supersedes and extinguishes all prior agreements, drafts, undertakings, representations, warranties and arrangements of any nature whatsoever, whether or not in writing, between the parties in connection with the subject matter hereof.

The Participant acknowledges that in entering into this Agreement, it has not relied on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in this Agreement. No party shall have any claim for innocent or negligent misrepresentation based upon any statement in this Agreement.

Any variation to this Agreement shall only be valid if it is in writing and signed by or on behalf of each of the parties.

The Participant acknowledges that it has read and understood the terms of this Agreement and agrees to be bound by them.

Force Majeure

For the purposes of this Agreement, “Force Majeure Event” means an event beyond the reasonable control of the Organiser including but not limited to strikes, lock-outs or other industrial disputes, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.

The Organiser shall not be liable to the Participant as a result of any delay or failure to perform its obligations under this Agreement as a result of a Force Majeure Event.

If the Force Majeure Event prevents the Organiser from providing any of the Services for more than 6 weeks, the Organiser shall, without limiting its other rights or remedies, have the right to terminate this Agreement immediately by giving written notice to the Participant.

The Organiser shall use all reasonable endeavours to mitigate the effect of the Force Majeure Event on the performance of its obligations.

If a Force Majeure Event occurs, the Organiser shall notify the Participant as soon as reasonably practicable of the nature and extent of the Force Majeure Event.

Waiver

No failure or delay by either party in exercising any of its rights under these Terms & Conditions shall be deemed to be a waiver of that right, and no waiver by either party of a breach of any provision of these Terms & Conditions shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

A waiver of any term, provision or condition of these Terms & Conditions shall be effective only if given in writing and signed by the waiving party, and then only in the instance and for the purpose for which it is given.

Unless expressly provided in these Terms & Conditions, the rights and remedies provided under these Terms & Conditions are in addition to, and not exclusive of, any rights or remedies provided by law.

Any single or partial exercise of any right, power or privilege under these Terms & Conditions shall not preclude any other or further exercise of that or any other right, power or privilege.